Privacy Policy

PRIVACY POLICY

Effective Date: January 1, 2026

Taylor Mobile Detail ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business, including through our website, social media, phone, text, email, or in-person services. This policy is designed to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Phone number
• Email address
• Billing and payment information
• Vehicle information (make, model, condition, service history)
• Service location or address
• Any other information you choose to provide when contacting or booking with us

We may also collect limited non-personal information such as communication preferences or website interaction data.

1. How We Use Your Information

We use the information we collect for the following purposes:

• Scheduling and providing mobile detailing services
• Communicating with you regarding appointments, quotes, and services
• Processing payments and issuing invoices or receipts
• Improving our services and customer experience
• Responding to inquiries and customer support requests
• Marketing and promotional communications (only with your consent)

1. Consent

By providing your personal information to Taylor Mobile Detail, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us directly.

1. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only in the following situations:

• With trusted third-party service providers (such as payment processors) solely to operate our business
• When required by law, regulation, or legal process
• To protect our legal rights, safety, or property

All third parties are required to protect your information and use it only for authorized purposes.

1. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, loss, misuse, or alteration. While no method of data transmission or storage is completely secure, we use commercially reasonable safeguards to protect your information.

1. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. When personal information is no longer required, it is securely deleted or anonymized.

1. Your Rights

Under Canadian privacy laws, you have the right to:

• Request access to your personal information
• Request corrections to inaccurate or incomplete information
• Withdraw consent to certain uses of your information
• Ask questions about our privacy practices

To exercise any of these rights, please contact us using the information below.

1. Cookies and Online Tracking

Our website may use cookies or similar technologies to improve user experience and website functionality. You can manage cookie settings through your web browser preferences.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

1. Contact Information

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact:

Taylor Mobile Detail
Email: codytaylor@taylormobiledetail.ca
Phone: (905) 931-4507

This Privacy Policy is provided for general informational purposes and does not constitute legal advice.